Hiring Remote full-time call centre agents

Purpose of This Position:

• To ensure that information is passed from the public to the relevant agency accurately and securely.

Main Responsibilities:

• Record information from members of the public via the telephone or other relevant medium.
• Question the source where possible to ensure best information is received.
• Input the information onto the database.

Call agents work a four on, four off shift pattern. With the following repeating shift times:

07:00 – 19:00, 08:00 – 20:00, 14:00 – 00:00 & 21:00 – 07:00

Job Type: Full-time