Business Support Officer Admin and Clerical

Job Role

The post holder will assist in the provision of a flexible, proficient and constructive administrative and reception service dealing with generic and service specific duties.

The postholder will be required to provide prompt and effective information, advice and access to services provided by Departments to colleagues, members of the public, other public sector bodies and external agencies;

To demonstrate a commitment to carry out duties in the best interest of the Transactional Support Centre, its customers, staff and other users, adopting the highest standards of customer care

To deal with internal and external customers both face to face and over the telephone.

Maintaining a range of information systems in line with service user guidelines and procedures;

Liaison with other sections/department to verify information and/or seek authorisation for action;

Interrogation of information databases and inputting to forms/databases, completing enquiries as appropriate.